Help with Unemployment and Job Services

Navigating unemployment benefits can be complicated, and sometimes, it can take months to receive the full scope of benefits you are owed. Luckily, Rep. LeBoeuf’s office can help, fighting on your behalf to get the benefits you deserve. We will advocate for you and attempt to expedite or resolve issues with your claim. If you are facing problems with the following, contact our office: 

  • Getting a claim for unemployment benefits approved

  • Receiving benefits or the full benefits you are owed

  • Facing problems with unemployment insurance

  • Facing problems with the Department of Unemployment Assistance (DUA)

When you reach out to our office using the Help Form linked below, be sure to include your Unemployment Claim and ID number. This will help us help you!

How to File for Unemployment

  • Create a MyMassGov account on the Unemployment Services for Workers webpage through Mass.gov. This will prompt you to complete an application, which will require your Social Security Number (SSN), your birthdate, your home address, your email address, and your phone number.

  • The application will ask for the names, addresses, and phone numbers of your employers, reasons for leaving previous positions, work start and end dates, and recall dates (if you were laid off but have a set date to return to work).

    • Applicants belonging to certain groups may need additional information. Former military members will need to include their DD-214 Member 4 Form. Former federal employees may need to upload additional documents. Parents, those who are not U.S. citizens, and union members also need to provide additional documentation and information to receive all the benefits they are entitled to. 

  • You will receive a confirmation number after applying, meaning your claim has been successfully submitted. Claims typically take 3-4 weeks to be processed. You must file a claim every week you are unemployed and wish to obtain benefits–even if your case is still under review. 

Additional Resources

MassHire Central Region: With locations in Worcester and Southbridge, MassHire’s central region offices provide services for both job seekers through building skills and finding employment, and for businesses wanting to hire, train, or source skilled employees. MassHire offers highly-acclaimed employment and training resources, and is operated in partnership with the Massachusetts Department of Career Services.

Department of Unemployment Assistance: The Department of Unemployment Assistance (DUA) provides temporary assistance to eligible workers who lose their jobs through no fault of their own. The DUA works to support workers through these especially challenging times, and to help employers understand the unemployment insurance system. 

  • Note: to receive benefits, you must be able and available to work, and actively searching for employment. 

Guide to Unemployment: If you have recently become unemployed and don’t know where to turn, the Commonwealth has provided a resource that will guide you throughout the process so that you have what you need to succeed. 

Massachusetts Association for Community Action: The Massachusetts Association for Community Action (MASSCAP) is a coalition of 23 agencies across the Commonwealth united under the mission of promoting economic mobility and ending poverty. If you are struggling financially in the face of unemployment, MASSCAP provides job training, assistance filing for unemployment and related benefits, money management, and more. 

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